The kitchen looks great! Thank You! I knew you would take care of everything – as you did. I have pictured my countertops with tile for the past ten years, since it’s where I spend so much time, and it is so PRETTY now! I feel just like the cat on front! – BJ
I wanted to let you know that I am VERY happy with the job you just completed. Dan and his crew remodeled by bathroom area by putting in Travertine stone on the floors and shower area, partially knocking our a wall between the bathtub and shower and installing a frameless shower structure, replacing the vanity top with granite, and removing wall paper and painting the walls and base boards.
I would definitely use the RG Urban company for future remodeling in my home again. – April
Mr. Urban contacted me personally to better understand the source of my frustration and the project manager contacted me in a consistent and professional manner to ensure my expectations were exceeded and the project progressed on time as committed. From that point, the contractors that completed the balance of the work were very professional and operated with urgency and an attention to detail.
Thank you for getting us back into our home. We really are pleased with your services and would be glad to serve as references for future clients. – Lynda
Talk about supreme customer service!! You saved my client and cemented (again) my trust and respect for your company. You are the greatest! – Laurel
All in all, I was very happy with the finished product. This job required Dan to coordinate with multiple contractors including the tile and granite vanity top installer, the plumber, the painter and a carpenter. The contractors you used were very nice and did a very professional job. If I noticed things that were not done to my satisfaction, your people were more than willing to work with the contractors to correct the problem. Dan even made suggestions along the way that resulted in the bathroom looking larger and more open.
I’d like to take this opportunity to pass along a positive letter of reference in support of our General Contractor, the RG Urban Company, and specifically our project manager. After experiencing a rough start to our restoration project, I forwarded correspondence expressing my frustration to both State Farm and the RG Urban Company. I received immediate attention from both State Farm and RG Urban.
I am very pleased with the outcome of our restoration project and would recommend the RG Urban Company for any future general contracting work. Michael
Dan Holliday has done such a good job for us. I simply want to congratulate you on having such a good employee! Dan was always timely in his work, returning calls and keeping us informed along the way. Thank you Dan! – Martha